Cookie Policy

Introduction to Our Cookie Usage

Cynovaplexa uses cookies to enhance your website experience and provide personalized content relevant to your financial planning interests.

This policy explains how we use cookies, what types we employ, and how you can manage your cookie preferences while using our website.

What Are Cookies

Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences and improve functionality during your browsing session.

Our cookies enhance website performance, remember your preferences, and provide insights into how visitors use our financial planning consultation website.

Types of Cookies We Use

We categorize our cookies into four main types, each serving specific purposes to improve your website experience and our service delivery.

Essential Cookies

Required for basic website functionality, security, and user authentication. These cookies cannot be disabled as they ensure proper website operation and protect your data during consultation inquiries.

Functional Cookies

Remember your preferences, language settings, and previous interactions to provide a more personalized experience. These cookies help us tailor content to your financial planning interests and consultation needs.

Analytics Cookies

Collect anonymous data about website usage patterns, popular content, and user behavior. This information helps us improve our consultation services and website content to better serve client needs.

Marketing Cookies

Track your interests across our website to provide relevant content recommendations and measure the effectiveness of our financial planning consultation marketing efforts.

How We Use Cookies

Our cookies serve multiple purposes aimed at improving your experience and helping us provide better financial planning consultation services.

  • Website functionality optimization and security enhancement
  • Personalization of content based on your interests and previous visits
  • Analytics and performance measurement to improve our services
  • Marketing effectiveness tracking and relevant content delivery
  • Form completion assistance and consultation inquiry processing

Third-Party Cookies

Some cookies come from trusted third-party services we use for analytics, marketing, and website functionality enhancement. These partners help us provide better consultation services and website performance.

Third-party cookies are subject to their respective privacy policies, which we encourage you to review for complete understanding of data usage practices.

Your Cookie Rights and Choices

We respect your privacy rights and provide multiple options for managing cookies according to your preferences and applicable privacy regulations.

European Union Rights

Under GDPR, you have rights to consent withdrawal, data access, correction, deletion, and portability regarding cookies and associated data processing activities.

California Consumer Rights

California residents may request information about cookie data collection, opt-out of data sales, and request deletion of personal information collected through cookies.

Brazilian Data Protection Rights

Under Brazil's LGPD, you have rights to data access, correction, deletion, and processing restriction regarding cookies and related personal data processing.

Managing Your Cookie Preferences

You have several options for controlling cookies on our website and in your browser settings to match your privacy preferences.

Browser Cookie Controls

Most web browsers allow you to accept, reject, or delete cookies through settings menus. Disabling certain cookies may affect website functionality and your consultation experience.

Website Cookie Manager

Use our cookie preference tool to customize which types of cookies you allow while maintaining essential website functionality for consultation services.

Third-Party Opt-Out Tools

Industry opt-out tools allow you to control marketing and analytics cookies from multiple third-party services through centralized preference management platforms.

Impact of Cookie Restrictions

Disabling cookies may limit website functionality, personalization features, and our ability to provide optimal consultation inquiry processing and follow-up services.

Detailed Cookie List

Below is a comprehensive list of cookies currently used on our website, including their purposes and duration.

Cookie Name Type Purpose Duration
domain_session Essential Maintains user session during consultation form completion Session (expires when browser closes)
user_preferences Functional Remembers language and display preferences 12 months
analytics_visitor Analytics Tracks website usage patterns anonymously 24 months

Policy Updates

We may update this cookie policy periodically to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted on this page with revision dates.

Cookie Policy Contact

For questions about our cookie usage or this policy, please contact our data protection team using the information provided in our main contact section.

Email Address: info@cynovaplexa.com

Phone Number: +60 17 830 6702

Business Address: Level 30, Menara Prestige, 1 Jalan Pinang, 50450 Kuala Lumpur

This cookie policy was last updated on August 20, 2025